Last Updated: 29 June 2026
Privacy Policy
This Privacy Policy describes how Freeport NY Locksmith ("we," "us," or "our") collects, uses, and shares information about you when you use our services, whether online through our website (freeportnylocksmith.com) or offline when engaging with our locksmith services. We are committed to protecting your privacy and handling your personal information with care and transparency.
Freeport NY Locksmith is located at 20 Guy Lombardo Ave, Freeport, NY 11520, USA.
Information We Collect
We collect various types of information to provide and improve our locksmith services to you.
Information You Provide Directly to Us
When you request locksmith services, contact us, or interact with us, you may provide us with the following personal information: * Contact Information: Your name, email address, phone number, and physical address where services are requested. * Service Request Details: Information related to the locksmith service you require, such as descriptions of the lock issue, type of property (residential, commercial, automotive), preferred appointment times, and any specific access instructions. * Communication Content: Records of your communications with us, including details from phone calls, emails, or messages submitted through our website's contact forms. * Payment Information: If you make a payment directly to Freeport NY Locksmith, we may collect billing information. However, full payment card details are typically processed by third-party payment processors and are not stored by us. * On-Site Information: During an on-site service visit, our locksmith technicians may collect additional details necessary to perform the job, such as photos of locks or doors for assessment, record-keeping, or insurance purposes.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity. * Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. * Cookies and Tracking Technologies: As detailed below, we use cookies and similar technologies to collect information about your interactions with our website.
How We Use Your Information
Freeport NY Locksmith uses the information we collect for the following purposes:
* To Provide Locksmith Services: To schedule, dispatch, and perform the requested locksmith services, including emergency services, lock installation, repair, key duplication, and security system maintenance. * Communication: To communicate with you regarding your service requests, appointments, service updates, billing, and to respond to your inquiries. * Billing and Payment Processing: To process payments for our services and manage our financial records. * Improve Our Services: To understand how our services are used, analyze trends, and develop new services or features. * Customer Support: To provide effective customer support and address any issues you may encounter. * Marketing and Promotions: With your consent where required, to send you information about special offers, promotions, or other services offered by Freeport NY Locksmith that may be of interest to you. * Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests. * Security and Fraud Prevention: To protect the security and integrity of our website, services, and business operations, and to prevent fraud and unauthorized activities.
How We Share Your Information
Freeport NY Locksmith understands the importance of keeping your information private. We do not sell your personal information. We may share your information in limited circumstances with the following types of third parties:
* Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, scheduling software providers, IT support, and analytics providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our customers or the public. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information. * With Your Consent: We may share your information with other third parties with your explicit consent.
Third-Party Services
Freeport NY Locksmith utilizes third-party services to enhance our operations and website functionality:
* Google Analytics: We use Google Analytics to understand how visitors engage with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of Google Analytics without affecting how you visit our site – for more information on opting out of Google Analytics, visit this Google page: https://tools.google.com/dlpage/gaoptout. * Payment Processors: When you make payments for our services, we use reputable third-party payment processors. We do not store your full payment card details on our servers. Your payment information is securely transmitted directly to these processors, who handle it in accordance with their own privacy policies and industry-standard security measures.
Cookies and Tracking Technologies
Our website, freeportnylocksmith.com, uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site.
* What are Cookies?: Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. * How We Use Cookies: We use cookies for various purposes, including: * Essential Cookies: Necessary for the website to function correctly, enabling basic features like page navigation. * Analytics Cookies: To collect information about how visitors use our website, such as which pages are most popular, to help us improve website performance and user experience (e.g., via Google Analytics). * Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.
Data Security
Freeport NY Locksmith takes reasonable measures to protect the personal information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We implement various technical, administrative, and physical security measures, including:
* Access Controls: Limiting access to your personal information to authorized employees and contractors who need the information to perform their job functions. * Secure Storage: Storing data on secure servers and systems. * Encryption: Using encryption where appropriate for sensitive data transmission.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
Freeport NY Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Privacy Rights
Residents of certain US states, such as California, may have specific rights regarding their personal information. While not every right applies to all users, Freeport NY Locksmith respects the privacy of all our customers and aims to provide universal access to certain data rights. Depending on your state of residence, you may have the following rights:
* Right to Know: You may have the right to request disclosure of the specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it. * Right to Delete: You may have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions allowed by law. * Right to Correct/Rectify: You may have the right to request that we correct inaccurate personal information we maintain about you. * Right to Opt-Out of Sale/Sharing: Freeport NY Locksmith does not sell your personal information. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before fulfilling your request.
Children's Privacy
Our services are not directed to individuals under the age of 13. Freeport NY Locksmith does not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information and terminate the child's account.
Changes to This Privacy Policy
Freeport NY Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Freeport NY Locksmith using the following details:
Email: support@freeportnylocksmith.com Mailing Address: Freeport NY Locksmith 20 Guy Lombardo Ave Freeport, NY 11520 USA
